Servify Enables Samsung Care+ B2B Program On Samsung Business Platform In The US
- After the success of the pilot program in the middle of last year
- Around 1.3 million contracts have been signed to date
AUSTIN, TX , Dec. 14, 2022 /PRNewswire/ -- Servify , a global product lifecycle management platform, announced the launch of Samsung Care+ for Business at samsung.com/business through a partnership with Samsung Electronics America . Samsung Care+ for Business is the leading device protection program for US business customers.
Launched last year, it's purely for business continuity. Samsung Care+ for Business offers a complete solution to protect devices and increase business productivity. Business benefits include: Fully automated digital transition and web-based contract management capabilities. The main USP of the program is that there is no service charge for any service request made by customers.
Servify provides general application management and control, as well as system integration with the Samsung platform. The program has connected more than 1,400 businesses to the platform and closed nearly 1.3 million deals to date.
“Our long-standing relationship with Samsung has expanded geography and helped both businesses and consumers. We are delighted that Samsung Care+ for Business has been well received in the US and we continue to expand our presence here,” said Srivatsa Prabhakar , founder of Servify .
“Samsung is pleased to continue working with Servify to offer Samsung Care+ customers the highest quality for businesses. Built on the Servify platform, Samsung Care+ for Business provides 24/7 device protection to ensure our customers' workflow remains uninterrupted," said Greg Hill , Head of Enterprise Product Management and GTM, Samsung ElectronicsAmerica.
Samsung Care+ for Business offers customers a worry-free protection plan, guaranteed Samsung Certified Service, and a hassle-free support and complaints process. Some of the larger companies include Walmart, Zonar Systems, Mobile County Public Schools, and others.
About Samsung Electronics America, Inc. (SEA).
Samsung Electronics America, Inc. (SEA), headquartered in Ridgefield Park, New Jersey, is a leader in mobile technology, consumer electronics, home appliances and business solutions. The company pushes the boundaries of today's technology by delivering innovative connectivity across a broad portfolio of products and services, including mobile devices, appliances, home entertainment, 5G networks and digital displays. As an EPA ENERGY STAR® Corporate Partner, SEA is committed to positively impacting the environment through sustainable products, practices and operations. Visit Samsung.com to learn more and participate. For the latest news, visit news.samsung.com/us and follow @SamsungNewsUS. SEA is a subsidiary of Samsung Electronics Co., Ltd.
Service information
Servify brings together multiple OEM brands and their sales and service ecosystem through a product lifecycle management platform to provide superior aftermarket service. Established in 2015, Servify is an Indian company that has expanded its presence globally by partnering with over 75 OEM brands including leading mobile brands, resellers, distributors, insurance companies, service providers and operators. . The Servify platform processes more than 3 million transactions per month, with over 250,000 platform users spread across resellers, service centers, contact centers and back office teams worldwide serving millions of consumers.
More information about Servify can be found at www.servify.tech .
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